Terms and Conditions

1. Introduction

Welcome to Tehnolabs Systems OÜ ("Company", "we", "our", "us"). These Terms and Conditions govern your use of our services, including AI solutions, software development, and consulting services. By engaging our services, you agree to be bound by these terms.

2. Company Information

Legal Name: Tehnolabs Systems OÜ
Registration: Estonian Private Limited Company (OÜ)
Jurisdiction: Republic of Estonia
Services: AI Solutions, AI Adoption, Software Development, Technology Consulting

3. Services

We provide the following services:

• Artificial Intelligence consulting and implementation
• Custom AI solution development
• Software development (web, mobile, enterprise)
• Technology consulting and strategy
• Digital transformation services
• Ongoing support and maintenance

4. Service Agreements

Each project is governed by a specific Service Agreement that outlines:

• Scope of work and deliverables
• Project timeline and milestones
• Pricing and payment terms
• Intellectual property rights
• Confidentiality obligations
• Support and maintenance terms

5. Payment Terms

Unless otherwise agreed in writing:

• Payments are typically structured in milestones: 30% upfront, 40% mid-project, 30% upon completion
• Invoices are payable within 14 days of issue
• Late payments may incur interest at 1.5% per month
• All prices are exclusive of VAT unless stated otherwise
• Currency: Euro (EUR)

6. Intellectual Property

Upon full payment, you will receive ownership of the custom code and deliverables created specifically for your project. We retain ownership of our proprietary tools, frameworks, and methodologies used in delivering the services. Open-source components remain subject to their respective licenses.

7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives the termination of the service agreement.

8. Warranties and Disclaimers

We warrant that services will be performed in a professional manner consistent with industry standards. However, AI and software solutions are provided "as is" and we cannot guarantee specific business outcomes or results. We disclaim all warranties beyond those expressly stated in the service agreement.

9. Limitation of Liability

Our liability for any claim arising from our services is limited to the total fees paid for the specific project. We are not liable for indirect, consequential, or incidental damages. This limitation applies to the fullest extent permitted by law.

10. Termination

Either party may terminate the service agreement with 30 days written notice. Upon termination, you will pay for all work completed to date. Some services may have specific termination provisions outlined in the service agreement.

11. Data Protection

We process personal data in accordance with our Privacy Policy, GDPR, and other applicable data protection laws. See our GDPR Compliance page for more information.

12. Governing Law

These terms are governed by the laws of the Republic of Estonia. Any disputes will be resolved in the courts of Estonia, unless otherwise agreed in the service agreement.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

14. Contact

For questions about these terms, please contact:
Tehnolabs Systems OÜ
Email: legal@tehnolabs.com